At Paradise Eyewear, we do not offer refunds for our goods. Instead we offer exchanges where you can swap your damaged item for another or one of equal value. For more information on the exchange policy. Read below or email us: firstname.lastname@example.org
Our policy lasts 7 days. If 7 days have gone by since you've received your item, unfortunately we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your exchange, we require a receipt or proof of purchase. (This will be an order number sent within your confirmation email).
We only replace items if they are defective or damaged. If you need to exchange it for the same item (or another of equal value), send us an email at email@example.com
The team will do their best to respond within 24 hours.
Delivery times will be within 7-21 days. If you are looking to exchange your product please email us at firstname.lastname@example.org more information on how to do so will be provided there.
You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.